Services

Simplifying IT services has been a main focus of Sterling since we were founded in 1996.

In this time, we’ve worked with a variety of organizations in a wide range of industries across the US, and found that in-house IT departments are constantly stretched for time and budget. Sterling’s Services division was created specifically to meet this need. Our portfolio of services helps customers manage costs, maintain technical currency, and improve end-user productivity, enabling in-house IT personnel to focus on initiatives that create new business value.

Our strong partnerships and high levels of certifications with the leading technology manufacturers allows us to be uniquely positioned to provide comprehensive technology solutions at an industry-best value.

Client Services

  • Installation & Deinstallation
  • Chromebook Whiteglove Services
  • Imaging
  • Asset Tagging/UID Labels
  • Laser Engraving
  • Break/Fix
  • Order Consolidation
  • Bag Embroidery
  • Just In Time Delivery

Enterprise Services

  • Network Communications
  • Data Center Services
  • Virtualization
  • Cloud Services
  • Network Security

Managed Services

  • Advanced Performance Monitoring
  • License and Asset Management
  • Managed Antivirus
  • Hosted Antispam
  • Managed Backup with Reporting (Hosted & Local)
  • Patch Management
  • Network Health Reviews
  • Managed IP Compliance
  • Preventative Maintenance
  • Tiered Help Desk for End Users or Technical Staff
Installation/Deinstallation

Increase the ease of system deployment by utilizing Sterling’s technical resources for your installation and deinstallation needs. We have resources located across the nation that can assist with projects near you, ensuring they stay on schedule and relieve the burden from your IT staff.

Chromebook Whiteglove Services

Receive your Chromebooks preconfigured and ready to use out of the box with Sterling’s Chromebook Whiteglove Services. Services include enrolling your Chromebooks to your school’s Google Apps domain, validating device policies, applying asset tags, receiving data capture of serial numbers, asset tag numbers to your schools extranet, and more.

Imaging

Loading custom images onto workstations and portable devices ties up an organization’s technical staff, taking them away from business critical issues. Sterling offers customized imaging solutions designed to fit customer’s specific needs so that devices are ready for use right out of the box.

Asset Tag/UID Labels

Efficiently control and manage technology property with customized asset tags/UID labels. Our simplified offering makes the tracking of each system as simple as the click of a button through the use of bar coded labels. Labels are completely modifiable to meet the needs of customer’s specific requirements and can be personalized to include serial number, asset number, manufacturer, location, system name, and other details as needed.

Laser Engraving

Identify and protect company assets with custom laser engraving. Engraving allows for a logo, contact information, unique identifier, and other information to be added to devices. This permanent marking is a powerful and attractive way for organizations to identify products and assists in recovery efforts if the items are ever lost or stolen.

Break/Fix

When an organization’s IT staff is spending too much time fixing laptops and desktops, the organization is losing time and money on other projects. Sterling’s break/fix services are here to alleviate these strains of hardware repair. Our fully trained and certified technicians are available to service devices from Dell, HP, Lenovo, Fujitsu, and many other manufacturers.

Order Consolidation

Large orders that include products from a wide range of manufacturers often provide a receiving and storing nightmare until the order is shipped complete. Sterling simplifies this process with our order consolidation services. First, all items are sent to our warehouse; they are collected and stored until the last piece arrives, then we ship them to you in one succinct delivery.

Bag Embroidery

Using the latest in embroidery equipment, Sterling can embroider logos onto backpacks, laptop cases and other items to ensure a crisp, professional look for any organization.

Just In Time Delivery

Preparing an organization’s systems is a large part of the process and the final component is providing delivery of the systems when needed. JIT delivery services from Sterling incorporates compiling all of the services listed above into a concise package and delivering the final product at just the right time.

HP

  • Platinum Storage Specialist
  • Platinum Server Specialist
  • Platinum Services One Specialist
  • Public Sector Elite Specialist Partner
  • ArcSight Authorized
  • Tipping Point Authorized
  • Fortify Authorized
  • HPE Federal Enterprise Group Partner of the Year
VMware

  • Premier Partner
  • 4 VCP 5 Certified Engineers
  • 32 VSP Certified Sales Professionals
  • US Federal, Academic and Healthcare Specializations
  • Server Virtualization Competency
  • Business Continuity Competency
  • Desktop Virtualization Competency
  • Management Operations Competency
  • Software-Defined Storage Competency
Juniper

  • JNSA-MMX
  • JNSA-Junos
  • JNSS-EX
  • JNSS-NI
  • JNSA-NI

 

 
Cisco

  • Premier Partner
  • Advanced Collaboration Architecture
  • Advanced Core & WAN Specialization
  • Advanced Security Architecture Specialization
  • Advanced Unified Fabric Technology Specialization
  • Advanced Unified Computing Technology Specialization
  • US Federal Authorized
  • Identity Services Engine Authorized
Oracle

  • Gold Partner
  • SUN X86 Servers
  • Sun Flash Storage
  • Sun Blade Servers
  • Oracle Database Appliance
  • NAS Storage
  • Oracle Desktop Virtualization
  • SAN Storage
  • SPARC Enterprise Entry-Level & Midrange M-Series Servers
  • SPARC Enterprise High-End M-Series Servers
  • Storage Tek Tape Storage
  • Storage Tek Tape Media SPARC T-Series Servers
  • SPARC M5-32 Servers
  • Virtual Compute Appliance
  • M10 Server
IBM

  • Tivoli Enterprise Asset Management
  • Tivoli Automation
  • IBM Cognos
  • Tivoli Storage Management
  • WebSphere Core
  • IM Data Management
  • IBM InfoSphere
  • Rational Authorized
  • IBM FileNet
  • IBM Optim
  • IBM SPSS Statistics
Dell

  • Premier Partner
  • FY14 Federal Partner of the Year
  • Federal GSA Authorized (LOS) Partner
  • Storage Competency
  • Server Competency
  • Networking Competency
  • Security Competency
  • Desktop Virtualization Solutions Competency
  • Cloud Services & Solutions – Cloud Enabler Competency
  • Cloud Services & Solutions – Cloud Provider Competency
  • Data Protection Solutions Competency
  • Security – Dell Network Security Competency
  • Systems Management – Client Mgmt. Competency
  • Systems Management – Windows Server Mgmt. Competency
  • Workstation Competency
Microsoft

  • MCPS, MCNPS, MVTS
  • MCNPS and MCTS
Symantec

  • NetBackup 7.5 for Windows